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Canon - T3i Images & Video Pink and Grainy... Canon Quotes $200 Repair

Canon - www.thephotoforum.com
Hey guys... my T3i images and video have become grainy and pink discolored, possible hardware damage. This is the first time this has happened and it happened right in the middle of the day when some videos were perfect and then all of a sudden, one video was problematic.

- There were no damages to the camera in that it did not get wet, dropped, temp change, particles, nothing

- Did not take direct photos of the sun or otherwise extreme photo sources

- Camera has never shown any signs of degradation or otherwise any problems

- The Problem: Photos AND videos: Look discolored (mostly reddish/purple hues)

- Everything looks bad in the camera LCD display and after downloaded to PC, live and after taking photo

Troubleshooting steps taken and more info to help:

- Flash and no flash

- Regular and telephoto lenses ISO from 100 to 3200

- Every different auto setting, i.e., M, P, A+, Creative, video, etc, etc....

- Indoor/Outdoor Long and short shutter speeds

- Using viewfinder and display when taking photo Images look fine if you just look through the glass viewfinder

- With and without SD card inserted, images look bad on the LCD

- Tried 2 different batteries, near/full charges

I couldnt think of anything else to try so I sent it to Canon repair and they quoted me $193 without telling me why or what is wrong. Their reply to my query:

"Repairs for the Rebel T3i have a flash rate and are classified as either standard or major. Based on the problem description provided, and the model, the service center has determined this repair falls under the standard flat rate cost. The flat rate cost includes labor and parts, as well as the return shipping cost."

So my question is, pay this and get it fixed, assuming this will not lead to other problems and it keeps snowballing, or do I just sell this as is or whatever and by a new version of EOS?

Thanks!

 
Date: Oct 11, 2017    Labels: Canon


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